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Services

Everything an
Odoo project needs.

From process analysis to support after go-live – from a single source, with dedicated contacts.

The QMedia team discussing a project at the meeting table

01

Process analysis & consulting

Before we configure any software, we understand how you work. We map processes, find bottlenecks and write down what Odoo must do – and what it must not.

  • Process mapping and as-is analysis
  • Requirements specification and fit-gap analysis
  • ERP selection and digital strategy
  • Project management and change management
Process workshop: sketching workflows on the flip chart

02

Odoo implementation

Standard first: we set up Odoo so that as little as possible needs customizing. That keeps your system upgradeable and affordable to run.

  • Configuration of the Odoo apps
  • Data migration from legacy systems
  • Testing with your real workflows
  • Go-live support
Two QMedia IT consultants working together on an implementation

03

Development & integrations

When the standard is not enough, we build exactly what is missing – cleanly documented and upgradeable.

Custom modules

Adjustments to existing features and new modules for your workflows.

RKSV point of sale

Cash register compliant with the RKSV (Austrian cash register security regulation), with A-Trust signing, FinanzOnline registration and DEP export. Developed in-house.

BMD export

Accounting data from Odoo prepared for transfer to BMD (Austrian accounting software), checked before export. Developed in-house.

AI connector (MCP)

AI assistants work securely with your Odoo data – with your permissions and fully logged.

Automation

Repetitive tasks run automatically – fewer errors, more time.

Integrations

Connections to systems you already use – shops, marketplaces, banks, service providers.

04

Training that sticks

A trained team is half the implementation. We train for your workflows – not by the manual.

  • On-site training at your company
  • Online training via video call
  • E-learning courses for future onboarding
  • Workshops on process and change management
Training session at the meeting table

05

First-class support

Direct lines instead of ticket queues: after go-live we stay at your side – with clear support plans, hosting in EU data centres run by us and people who know your system.

Support Basic

€0 net / month

  • Billed by effort
  • No SLA
  • Access to the customer portal

Support PRO

€40 net per user per month

  • Priority and emergency support
  • Live chat via WhatsApp
  • Access to the customer portal

All prices are net, plus VAT. We work exclusively for businesses, not for private individuals.

FAQ

Briefly answered.

How long does an Odoo implementation take?

It depends on the scope. After the workshop you will know exactly: your fixed-price offer contains fixed milestones with dates.

What does a project cost?

That is fixed in advance. Our projects are not estimated but guaranteed: you receive a fixed-price offer with fixed milestones.

Community or Enterprise?

Both are possible. We advise you which edition fits your requirements and budget.

Can we migrate our existing data?

Yes. We migrate customers, products, open items and history from your current systems.

Do you only work in Austria?

We are based in Steyr. We support companies across Austria, Germany and Switzerland – on site and remotely.